Service terms
Vanity Number Request Terms.
These terms describe the request-cart and assisted-purchase process.
1. Request service
Potter Service provides a search and assisted-purchase service for telephone numbers. Submitting a request does not create a sale or guarantee a number.
2. No reservation
Numbers placed in a cart remain subject to availability. Another buyer may acquire a number before Potter Service completes the purchase.
3. Estimated website prices
Prices displayed in search results are estimated Potter Service purchase prices. The final price is confirmed directly with the customer before payment.
4. No online payment
This website does not collect payment for telephone numbers. Payment instructions are provided only after availability and final terms are confirmed.
5. Purchase authorization
Potter Service will not purchase a number until the customer agrees to the final price and cleared payment is received.
6. Third-party inventory
Telephone-number availability, activation, account requirements, and source pricing may be controlled by third-party providers and can change without notice.
7. Porting
Porting depends on accurate account information, receiving-carrier support, rate-center compatibility, and carrier approval. Potter Service cannot guarantee a successful port or a particular timeline.
8. Carrier service
The customer is responsible for selecting and paying a receiving carrier. Potter Service does not sell monthly calling or texting service through this website.
9. Advertising
Customers should not publish or print a requested number until purchase, activation, and porting have completed successfully.
10. Refunds and cancellation
Refund and cancellation terms will be provided before payment. Once a number is purchased from a third party, some or all amounts may be nonrefundable.
11. Accurate information
Customers must provide accurate contact and carrier information and may not request numbers for unlawful, misleading, abusive, or fraudulent activity.
12. Updates
These terms may be updated as the website, API integration, and purchase process develop.
Port-out deadline and protection
Each completed number purchase includes 30 days to port the number out with no further Potter Service charges. Optional protection may extend the total porting period to 60 days for $12.99 per number or 90 days for $19.99 per number. If the number is not ported within the applicable deadline, it may be released and returned to the available number pool.